Phuong Doan is a Production Support Chemist at Dulux Protective Coatings, with a passion for developing sustainable coatings and a strong background in chemical engineering and pharmaceutical science, Phuong has made significant contributions to the industry.
Supporting Smooth Production
One of Phuong's primary responsibilities is to provide formulation support to factories, ensuring smooth production processes. She works closely with the production team, offering technical expertise and troubleshooting assistance when needed. Phuong's knowledge and experience help maintain efficient manufacturing operations and ensure high-quality coatings.
Identifying and Testing Alternative Raw Materials
During raw material shortages, Phuong takes the initiative to identify and test alternative options. By exploring new materials, she helps Dulux Protective Coatings overcome supply challenges and ensures uninterrupted production. This proactive approach demonstrates Phuong's dedication to maintaining product availability and meeting customer demands.
Reformulating Products for Sustainability
Phuong is committed to minimising the use of hazardous materials in coatings. She actively participates in reformulation projects to develop products that are free of chemicals of concern. By focusing on sustainability, Phuong contributes to reducing the environmental impact of protective coatings and creating a safer work environment for users.
Career Achievements and Experience
Phuong's journey in the protective coatings industry began with a three-month internship at Dulux® General Industrial and Refinish. There, she focused on developing automotive primers, gaining valuable experience in formulation and product development. After graduating with honours in Bachelor of Chemical Engineering and a Bachelor of Pharmaceutical Science from Monash University, Phuong joined Dulux Protective Coatings as a Development Chemist in 2018.
"My experience at Dulux Protective Coatings has allowed me to work on various projects, gaining knowledge and expertise along the way." says Phuong.
Phuong finds immense satisfaction in working with her colleagues at Dulux Protective Coatings.
"My colleagues at Dulux are always supportive, and we work together with a clear focus on delivering results to our customers. What excites me the most about my role is being part of the behind-the-scenes team that develops the science of protection for many iconic structures in Australia."
Creating MTO Colours
As part of her role, Phuong excels in creating made-to-order (MTO) colours for different product ranges. Her expertise in colour matching and formulation allows her to develop unique and customised coatings according to customer requirements.
The Future in Protective Coatings
According to Phuong, the top trend in protective coatings is the industry's increased focus on sustainability. In the past, long-term performance was the sole consideration, often resulting in the use of hazardous materials.
"For years, the protective coatings industry has been synonymous with hazardous and dangerous materials," says Phuong. "But with the swift regulatory changes we've witnessed, our industry is now compelled to prioritise the sustainability of the raw materials employed in our products. Although it presents a challenge, my hope is to witness a future where we can proudly endorse sustainable products that excel in long-term performance while being crafted from non-hazardous and non-dangerous materials."
Passion for Sustainability
Phuong is driven by a strong passion for promoting sustainability within the protective coatings industry. She takes great pride in her efforts to reduce health hazards and minimise environmental impacts through her work. Phuong's vision for the future is to see Dulux Protective Coating's product portfolio filled with a wide range of "GREEN" products, perfectly in line with the company's unwavering commitment to sustainability.
